Our 8 Performance Guarantees – If we don’t perform as promised, we pay a real financial price:
Better Tenant
If a tenant we place in your rental does not abide by the terms of the contract in the first year, we will secure the next at no cost to you.
Payment Guarantee
If your property is vacant, we do not charge any management fee.
Service Guarantee
If we don’t mail or wire your monthly proceeds within 5 days of receiving good rent funds, we waive that month’s management fee.
Fee Guarantee
If you can find a lower hybrid management fee, we will match it.
Response Guarantee
If an owner or tenant calls, texts or emails us, we will respond within 24 hours, or waive that month’s management fee.
Satisfaction Guarantee
If you are not satisfied with our service, you can cancel our contract at any time with 60-day notice.
Happiness Guarantee
If you are not happy with our service after 6 months, you can cancel your contract and we will refund one-half of your management fees.
Rental Guarantee
If we do not secure a suitable tenant within 21 days from the start of marketing, we will waive your first month’s management fee.